Cookie policy

Website and cookie notice

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The tables below explain the cookies we use and why.

Website platform

Websites on the V9 or V10 platform may have any combination of these cookies. It is not unusual for a site to only have a few of these cookies, depending on the settings on the site.

Cookie Name

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V9

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V10

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Purpose(s)

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Description

volcanic_saved_jobs_id

​YES

​Strictly necessary

​This is used to store some jobs for users before they register on the website. These jobs can then be logged on the user's account when they do register.

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volcanic_rumble_uid

YES

Statistics

This cookie name is associated with Volcanics CMS platform tracking. It is used to track and record the unique actions of each user on the website. By default it has no expiry date. 

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_user_logged_in

YES

Performance

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_oliver_session

YES​

Performance​

​This cookie name is associated with Volcanic's CMS platform tracking. It is used to keep the user logged in if they leave the website and return. By default it expires after the user's session ends.

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_krakatoa_session

YES

Performance

Strictly necessary (when logged in)

This cookie name is associated with Volcanics CMS platform tracking. It is used to track the user's session on the website for Analytics. By default it expires after the user's session ends.

Common Third Party Cookies

These cookies are often included on sites we support.

Provider

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Known cookie name(s)

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Purpose(s)

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Description

Hubspot

hubspotUK

Marketing

Statistics

Strictly necessary (when used for auth)

This cookie name is associated with websites that are integrated with Hubspot. The purpose of this is user authentication and source tracking. Hubspot cookies.

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Mouseflow

mf_user

Statistics

This cookie name is associated with Mouseflow analytics software for recording user interactions on a website. This is a unique user identifier cookie. Mouseflow cookies.

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Drift

drift_campaign_refresh

drift_aid

Performance

Live chat

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Google Analytics

_ga

_gat_UA-1036645-1

_gid

_gcl_au

google_cid

Marketing

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

Read Google's overview of privacy and safeguarding data

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Data privacy has always been of the highest importance for Volcanic and we will always remain open and transparent with our processing of your personal data. We therefore have a privacy policy setting out how your personal data will be processed and protected.

Please also find our website terms of use.