Digital transformation, using digital to transform your business, business-enabling technology, digitisation, automation, digital automation. And so it goes on.
Confused yet?
We agree with you. This is a difficult topic to get your head around. But you have to, because those recruitment agencies cannot identify and engage with the technology to develop at a pace that allows them to realise their commercial objectives, will be left behind. Quickly.
But we do have some answers to help you embrace industry 4.0.
Digital transformationor DX is using new technology to solve traditional problems. And this can be done in five simple steps.
You know we like to keep things simple - it’s our technology that does the heavy lifting.
Five simple steps
Really understand your customer problem, and in recruitment this never strays far away from the three Cs:
- Candidate
- Client
- ConsultantThen align these with your business KPIs. This should be pretty straight forward in terms of converting candidates to cash.
Understand your data - more complex, but very doable!
Breakdown your organisational silos and get the whole business to own the candidate experience.
And define and start with one project first.
So essentially, digital transformation starts by putting the customer first.
The industry value chain in a digital economy is changing quickly. And in recruitment, new technology is being deployed at a rapid rate - but sometimes technology is causing the wrong kind of disruption. Don’t be side tracked by the current onslaught of new software and apps, or the relentless discussions about what’s next and so what.
How do you harness the power of Big Data, AI and blockchain?
Just start with the candidate experience.
Want to learn more about how Volcanic can support you through your journey of digital
transformation?