Lillie Ubeid
by Lillie Ubeid
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Account Manager - Stockport Office

£25,000 a year

Immediately permanent role for an expereinced Account Manager to join Volcanic, the global leader in the provision of recruitment website technology.

Responsibilities            

  • Operate as the lead point of contact for any and all matters specific to your customers

  • Build and maintain strong, long-lasting customer relationships

  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Forecast and track key account metrics

  • Identify and grow opportunities within territory and collaborate with sales teams

  • Assist with high severity requests or issue escalations as needed    

Requirements   

  • Proven account management or other relevant experience

  • Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

  • Experience in delivering client-focused solutions based on customer needs

  • Proven ability to manage multiple projects at a time while paying strict attention to detail

  • Excellent listening, negotiation and presentation skills    

Location: - Stockport Office

Job Type: Full-time

Salary: £25,000.00 /year

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